Arddhu Cove Policies

Payment Methods

Arddhu Cove accepts MasterCard, Visa, Discover, Money Orders, and Paypal payments, as well as Personal Checks (held for 2 weeks to clear – sorry for the wait).

Sales Tax

Arddhu Cove is required by state law to charge California sales tax on all orders. The customer is solely responsible for all sales tax (or other taxation) on orders shipped to any other state or out of the country.

Order Acceptance Policy

Arddhu Cove reserves the right to accept or decline your order for any reason. We also reserve the right to alter the price of all items we carry at any time, as stated by our policy: Prices subject to change without notice.

Typographical Errors

In the event of a product is listed at an incorrect price or within incorrect information due to typographical error, error in pricing, product information received from our suppliers, etc. Arddhu Cove will attempt to contact you by phone or email before canceling the order or item that is incorrect.

Information on our web site is updated daily and will always be the most current information available, so our prices and availability can change drastically from what is listed from day-to-day.

Price Changes

Prices are subject to change without notice. The prices listed on our web site will be the most accurate and up-to-date. We have small amounts in stock on our web site so items may change by price or be discontinued from our stock. Be sure to keep your eye on the New Items department on our web site, as we constantly bring in new items to replace those we no longer carry.

Back Order Policy

When any item is put on back order at Arddhu Cove, we will ship it out to you as soon as it comes in, usually within 2-3 weeks. However, if the value of the merchandise is under $5.00 we will cancel the missing item from your order and indicate on the invoice when we will expect the item to be available for reorder. However, we will contact you via email or phone you with this situation.

Return Policy

Returns

If you want to return a product to Arddhu Cove you must contact us within 7 days of receipt by emailing contactus@arddhucovewiccastore.com or by calling us at  510-260-0560. You must have the original invoice number to refer to. Returns may be subject to a 10% restocking fee.

Due to the increase in shipping costs we reserve the right to bill your account for all shipping fees billed to us due to a package being returned or refused without prior approval.

For all returns please address it to:

Arddhu Cove

1919 Road 20

San Pablo, CA 94806-3555

U.S.A.

Damages

If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner. Arddhu Cove will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, FedEX, etc.) will be the responsibly of Arddhu Cove.

Privacy Policy

Arddhu Cove does not share customer information including emails, phone numbers, or postal mail addresses with anyone. It is not our policy to spam your email address, nor do we send unwanted postal mail. Any batch emails sent out will be only to notify customers of new or sale items as well as special offers and sales. At any time, a customer may opt out of receiving such emails

International Orders and Regional Laws

It is the responsibility of the purchaser to understand and answer for all fees and charges required by Customs and Duty regarding packages ordered and shipped internationally.

All items sold and distributed by Arddhu Cove are legal for sale and distribution. However, it is the responsibility of all customers to understand local, regional, and national laws pertaining to the items they purchase, and purchasers are solely responsible for packages lost or destroyed, or any legal action resulting from the purchase of the items that are illegal in their particular country or region.

Shipping Policies

UPS orders